Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Introduction
This Privacy Policy describes how Hong Kong Zamlee Co., Limited collects, uses, discloses, and safeguards personal information gathered through sandalsppley.com and through the customer service channels operated by Hong Kong Zamlee Co., Limited. This document applies to every visitor, registered account holder, and purchaser who interacts with the women's footwear catalog offered on sandalsppley.com. By browsing the catalog, creating an account, or placing an order, you accept the practices described in this Privacy Policy.
Information You Provide Directly
Hong Kong Zamlee Co., Limited collects the information you submit when you create an account, complete a purchase, request a size consultation, submit a product review, or contact the support team. This information consists of your full name, email address, shipping address, billing address, telephone number, account password, order history, saved shoe size preferences, wish list selections, and the content of your messages to Hong Kong Zamlee Co., Limited.
Information Collected Automatically
When you visit sandalsppley.com, Hong Kong Zamlee Co., Limited automatically records your Internet Protocol address, browser type and version, device type, operating system, referring web address, pages viewed, products inspected, and the duration of each visit. This technical information supports site stability, fraud screening, and catalog improvement.
How We Use Your Information
Hong Kong Zamlee Co., Limited uses collected information to process and fulfill orders, calculate shipping charges, deliver footwear to the address you supply, issue order confirmations, manage returns and exchanges, respond to support inquiries, maintain your account, personalize product recommendations, detect fraudulent activity, prevent misuse of sandalsppley.com, measure catalog performance, and comply with applicable legal obligations. Marketing messages are sent only when you provide consent, and every marketing message contains a working unsubscribe link.
Payment Processing
All payment transactions on sandalsppley.com are completed by third-party payment gateways. Hong Kong Zamlee Co., Limited does not collect, store, or process full payment card numbers, card expiration dates, or card security codes. Payment credentials are entered directly into the secure interface of the third-party payment gateway, and that gateway transmits only a transaction confirmation and an order reference number to Hong Kong Zamlee Co., Limited. Hong Kong Zamlee Co., Limited never retains payment card details in any database, server log, or physical record. The privacy practices of each payment gateway govern the handling of your payment credentials, and you should review those practices before completing a purchase.
Cookies and Tracking Technologies
sandalsppley.com places session cookies and persistent cookies on your device. Session cookies keep your shopping cart and login session active while you browse. Persistent cookies remember your language selection, currency preference, and previously viewed footwear styles. Hong Kong Zamlee Co., Limited also deploys analytics cookies that count visits and identify the pages that attract the most attention, and advertising cookies that display relevant footwear promotions on partner platforms. You may block or delete cookies through your browser settings. Disabling cookies may prevent the shopping cart and account login features from functioning correctly.
Sharing Your Information
Hong Kong Zamlee Co., Limited shares personal information with shipping carriers that deliver your footwear, payment gateways that authorize transactions, email service providers that deliver order confirmations, analytics providers that measure site traffic, and information technology providers that maintain sandalsppley.com. Each of these service providers receives only the information required to perform its function. Hong Kong Zamlee Co., Limited discloses personal information when a lawful request from a court or regulatory authority compels disclosure, when disclosure protects the rights or safety of Hong Kong Zamlee Co., Limited or its customers, and when Hong Kong Zamlee Co., Limited transfers its assets during a merger or acquisition. Hong Kong Zamlee Co., Limited does not sell personal information to third parties.
Data Retention
Hong Kong Zamlee Co., Limited retains account information for as long as your account remains open and retains order records for the period required by tax and consumer protection law. When retention is no longer necessary, Hong Kong Zamlee Co., Limited deletes or anonymizes the information.
Security Measures
Hong Kong Zamlee Co., Limited applies encryption, access controls, and restricted employee permissions to protect personal information. No transmission method over the internet is completely secure, and Hong Kong Zamlee Co., Limited cannot guarantee absolute security.
Your Rights
You may request access to the personal information held about you, request correction of inaccurate information, request deletion of your account data, withdraw marketing consent, and object to specific processing activities. Submit each request to [email protected]. Hong Kong Zamlee Co., Limited responds to verified requests within the timeframe required by applicable law.
Children's Privacy
sandalsppley.com is not directed to individuals under the age of sixteen. Hong Kong Zamlee Co., Limited does not knowingly collect personal information from individuals under the age of sixteen. If such information is identified, Hong Kong Zamlee Co., Limited deletes it promptly.
Changes to This Privacy Policy
Hong Kong Zamlee Co., Limited may revise this Privacy Policy to reflect changes in legal requirements or operational practices. The revised version appears on sandalsppley.com, and continued use of sandalsppley.com after publication constitutes acceptance of the revision.
Contact Us
Direct all questions about this Privacy Policy to Hong Kong Zamlee Co., Limited at [email protected], by telephone at +852 4094 4241, or by mail at FLAT/RM 1802 BEVERLY HOUSE 93-107 LOCKHART ROAD WAN CHAI HK.